I am sure you will remember my fiasco last Thursday with my bad reaction to Garnier Summer Body lotion, a product I intended to review for this series.
I emailed Garnier that day with a link to my blog post and they tried ringing me the next day, however I was at work. Anyway the head of the customer advisory department sent me an email and I rang them yesterday. She was very sympathetic and actually offered me a consultation with a dermatologist to help me determine what might have caused the problems, so I could avoid such ingredients in the future. Also I have been offered a refund on the price of the lotion and my medication.
All in all I cannot fault their customer service, however the fact that so many of you have told me you have had similar reactions leads me to believe that there has been a bad batch made or something. Even if you just google "garnier summer body rash", loads of results come up of people on forums etc all talking about similar symptoms.
Quite a few of you told me that you had no problem with the product but you were using the old shaped bottle, I asked the Garnier rep and she couldn't tell me if the formulation has been changed.
f you have had any reaction to Summerbody, I really encourage you to contact Garnier - the more of us that let them know about this, the bigger difference it will make.
Note your batch number also as I do feel it could be a batch issue, so note your number:
Also, Hayley has posted about her experience with the product too - Check it out here!
Thank you all for your lovely words regarding my last post on this, my skin is feeling much better now, however I still have little white bumps all around the affected areas, and my skin is much drier than usual so I am applying E45 lotion twice a day still. If you were wondering, the pharmacist (who looked horrified when I showed her my rashes, btw!) gave me these:
|Topical cream & Allergy tabs for skin allergies|